Where we operate

Latin America

SAP Business One cloud hosting across Latin America, in Spanish.

  • Costa Rica
  • Mexico
  • Panama
  • Colombia
  • Brazil
  • Chile

Support: 24/7 support in Spanish and English, in the region's time zones.

Overview

Our Costa Rica presence anchors a region that has become materially more regulated in the last few years: Brazil's LGPD is fully enforced with an active authority, Chile's new framework arrives with real penalties, and Mexico's regime was reshaped in 2025. Support runs in Spanish, in the region's time zones.

Markets served

  • Costa Rica
  • Mexico
  • Panama
  • Colombia
  • Brazil
  • Chile
  • Peru
  • Guatemala
  • Ecuador
  • Dominican Republic
  • Argentina

Brazilian data can be kept entirely in Brazil South or South America (São Paulo). Mexican and Chilean workloads can use their respective in country regions. For markets without a local cloud region, we deploy to the nearest region that meets your latency requirement and document the transfer basis rather than leaving it implicit.

Microsoft Azure

Brazil, Mexico & Chile

AWS

Brazil, Mexico & Chile

Huawei Cloud

Brazil & Chile

Brazil LGPD (Law 13.709/2018)

What it governs

Brazil's general data protection law: lawful basis, data subject rights, security measures, breach notification and international transfer rules, enforced by the ANPD.

How we support it

In country deployment in Brazil South or South America (São Paulo), encryption, access control and logging, processor side records, and breach notification support to meet ANPD expectations.

Costa Rica Law 8968

What it governs

Protection of the person against the processing of their personal data, with database registration duties and PRODHAB oversight.

How we support it

Security controls and documentation supporting your registration and reporting obligations, plus regional deployment options.

Mexico: Federal Law on Protection of Personal Data (LFPDPPP, as reformed 2025)

What it governs

Mexico's personal data regime as restructured in 2025, covering privacy notices, ARCO rights and security duties.

How we support it

Azure Mexico Central deployment where residency matters, security measures proportionate to the data, and the evidence your privacy notice and ARCO responses depend on.

Colombia Law 1581 of 2012

What it governs

Colombia's general data protection regime, with database registration with the SIC and conditions on international transfer.

How we support it

Documented safeguards for cross border processing, and the security controls the SIC expects a processor to operate.

Chile Law 21.719 (2024)

What it governs

Chile's modernised data protection law, introducing an independent agency and materially higher penalties.

How we support it

Chile Central deployment for residency, plus the technical and organisational measures and records the new regime requires.

Argentina Law 25.326 and Peru Law 29733

What it governs

The Argentine and Peruvian personal data protection regimes.

How we support it

Deployment and transfer arrangements designed against each regime's conditions, with documentation available for filings.

Compliance is shared between provider and customer. We provide the infrastructure controls, evidence and documentation on our side of that line: residency, encryption, access control, backup, monitoring and incident response. Your obligations as data controller remain yours. This page is general information, not legal advice; confirm your specific obligations with your own counsel.

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Common questions

Can Brazilian data stay in Brazil?

Yes. Azure Brazil South or AWS South America (São Paulo) keeps primary data, backups and disaster recovery copies inside Brazil, which is the straightforward answer to LGPD transfer questions.

Do you provide support in Spanish?

Yes. 24/7 in Spanish and English, from the region's time zones. Our Costa Rica presence is what makes that a working day rather than a night shift.

What changed in Chile and Mexico recently?

Chile's Law 21.719 introduced an independent data protection agency and substantially higher penalties, and Mexico restructured its federal regime in 2025. Both raise the practical importance of residency and documented security measures, which is why we deploy into in country regions where they exist.

There is no cloud region in our country. What then?

We deploy to the nearest region that meets your latency requirement and document the legal basis for the transfer explicitly, rather than leaving it as an unexamined assumption. For several markets that is São Paulo; for Central America it is often US East (N. Virginia).